Last Updated: January 7, 2025
There are a few ways to change your statement delivery method from mail to paperless; online at CollegeAveServicing.com, via our mobile app, or you can call us at 844-803-0736.
To enroll in Paperless statements online, log into your account at CollegeAveServicing.com.
- Go to the My Account menu in the top right corner of the screen and select Account Settings.
- Within Account Settings, you’ll be able to change 4 settings.
- Under Communications Preferences, the second setting listed is “Paperless Delivery of Important Account Documents.”
- If you'd like to receive your statements electronically, enable the setting by toggling the button to the right.
- Click the Save Account Settings button at the bottom right corner of the screen.
To enroll in Paperless statements via our mobile app:
- In the bottom navigation, tap Settings
- Tap Manage Notifications
- Under Important Documents, toggle the Paperless setting to the right and you will start receiving emails when your statements are available to view on CollegeAveServicing.com.
- We're working on providing statements directly in the mobile app but that feature isn't available yet.